Automate Membership Renewal & Reminders to Save You Time
Stop wasting hours chasing membership renewals. Membee’s automated workflow handles your entire cycle from pre-renewal notices and billing to past-due reminders while you're completely hands-free. Membee's automations have saved organizations months of follow-up, freeing up time to focus on what matters most.
Why You Should Automate Renewal
Simply to save you time! Some benefits include:
Sending out membership renewals and reminders manually is very tedious
Membee helps take care of the entire renewal process so you can focus on other things that matter!
The system consistently sends emails to your members on a schedule
Reminder emails help ensure memberships are paid
Member benefits are revoked for heavily delinquent members
The system keeps you informed of any emails that have been sent
Don’t Take Our Word:
“We saved 3 months of chasing membership because of Membee’s automations.”
– Andreas F.
German Language School Conference
Members Can Store Their Card
Membee’s Card Vault feature allows members to store their card to automatically charge it on their renewal date, making it as easy as possible for them and for you!
Automatically charges their membership on their renewal date
Allows them to use their credit card for one-click event purchases
New members can add and store their card when they sign up
Existing members can visit their online profile to add or manage their card details
The Four Golden Automations
You can control the schedule of these automations and the email messaging sent to your members. These four automations keep the renewal process fully hands free for you:
Pre-Renewal Email
An email is sent to members ahead of time to inform them about the upcoming renewal period.
No financial changes are made.
Example:
Membership Renewal:
January 1
Pre-Renewal Email:
Sent 45 days prior (November 15)
Renewal Billing
This does most of the work for you automatically:
Generates a new invoice for the renewal
Emails the member with a link to the new invoice
Example:
Membership Renewal:
January 1
Renewal Billing Email:
Sent 31 days prior (December 1)
Reminders
If members do not pay on time, they will receive email reminders.
Emails the member with a link to the invoice
Tailor your emails per reminder
Paid members will not receive these reminders
Example:
Membership Renewal:
January 1
Reminder Email:
Sent 7 days past due (January 8)
Sent 30 days past due (January 31)
Sent 60 days past due (March 2)
Cancellation
The member has been receiving member benefits to date, and their benefits should be revoked.
Changes their status to dropped/lapsed
Revokes member login
Writes off outstanding invoices
Removes them from the member directory
Emails the member to inform them
Membee offers options for the member to reinstate
Example:
Membership Renewal:
January 1
Cancellation Email:
Sent 90 days past due (April 1)
Notifications to Keep You Informed
Every Monday, Membee will send two emails for any automations that have any activity to report:
Recap: This email includes a report of any member who received an email in the previous week
Preview: This email provides a report of any member who will receive an email in the following week
Don’t Have Renewal Automations?
You can always check if you have any renewal automations by opening Membee and clicking Manage > Automations.
Want to set it up or have questions? Give us a Buzz or email us at support@membee.com, and we’ll gladly guide you through it!
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